Afrivex Equipment Services
Afrivex Equipment provides professional maintenance, breakdown support and service contracts for forklifts, mining equipment, port equipment, construction machinery and material handling fleets across South Africa.
Smart technician dispatch
Afrivex operates a smart digital technician dispatch system that works similarly to Uber — but for forklifts, mining equipment, port equipment, construction machinery and industrial fleets.
When a breakdown is logged, the Afrivex platform identifies the nearest qualified technician based on location, equipment type and technical skill. The technician receives the job instantly on mobile, accepts the call, and live tracking begins automatically.
Customers can track technician movement in real time, receive live status updates, approve repairs digitally and access completed job cards, inspection reports and service history.
How it works
Customer and Afrivex agree the service contract or SLA — coverage, response times, rates and equipment list — so dispatch can begin.
Customer logs the call through the Afrivex platform in seconds — equipment, location and severity captured automatically.
The system finds the nearest technician with the right skills for the equipment type — no manual dispatching.
The job hits the technician's mobile app instantly. They accept and confirm ETA back to your team.
Watch the technician en-route in real time, just like you would on a ride-hailing app.
Technician arrives, runs a structured digital inspection and captures the condition of the equipment.
Findings, parts required and photo evidence are uploaded to the platform for full transparency.
Quote and scope of work are sent for digital approval — no paperwork, no phone tag.
Job is closed digitally with a full record kept against the machine for future reference.
Why customers choose it
What we do
Six service offerings covering everything from scheduled maintenance to emergency breakdown response — backed by digital job cards and live technician tracking.
Scheduled 250 / 500 / 1000-hour services, inspections and OEM-aligned maintenance programs designed to reduce breakdowns, extend equipment lifespan and improve uptime.
Full repairs and technical support across the Afrivex fleet and customer-owned equipment.
Maintenance, inspections and technical support for mining, port and heavy-duty operational equipment, delivered by technicians experienced in high-output environments.
Real-time breakdown management through the Afrivex digital support platform. The platform automatically dispatches the nearest qualified technician based on equipment type and location to reduce delays and improve response times.
Fast mobile technician dispatch with GPS tracking, digital inspections and live service updates for critical breakdown situations.
Subject to SLA agreements and operational coverage areas.
Flexible maintenance and service contracts tailored to customer fleet and operational requirements.
New, used, LTR, or STR — we match the right commercial model to your project phase and financial position. No single-size solution.
We understand the complexities of African markets — infrastructure, regulation, logistics, and operational realities. We've built our business around it.
Our service personnel are trained on different equipment. Scheduled maintenance, emergency response, genuine parts — all in-house.
Every pre-owned machine is inspected, assessed, and verified. What we sell or rent, we stand behind — unconditionally.
No hidden costs. No fine-print surprises. Our commercial proposals are clear, competitive, and designed to deliver real total-cost-of-ownership value.
We don't disappear after delivery. Our goal is a long-term relationship built on performance, trust, and the success of your operation.
Keep moving
Whether customers need emergency breakdown support, preventative maintenance or a long-term service contract, Afrivex Equipment delivers reliable technical support built for demanding industrial environments.